Click & Collect

How To Collect Your Order Safely From Our London Office

If you have selected COLLECTION at checkout you will be contacted as soon as your order is ready to collect. 

We can store your items free of charge for up to 10 days to allow you time to make arrangements to collect your items.


Use our contact-free drive thru collection service

Please only visit the premises if we have confirmed your collection slot. You may experience delays otherwise.

Step 1 Park in an available bay in our customer car park

Step 2 Call 020 8838 9381 to let us know you’ve arrived. You will be asked to quote your number plate and order number

Step 3 Now we know you are here, pop open your car boot

Step 4 Sit tight while we place your items in the back

Step 5 All done! Your contact-free collection is complete.


If you are on foot

Please only visit the premises if we have confirmed your collection slot. You may experience delays otherwise.

Contact us and let us know your preferred time slot and we will do everything we can to accommodate.

We have safety measures in place to protect you and our colleagues, so please follow our team's instructions. Thank you for your patience.

Whisky.Auction Ltd

Collection addressElixir House

Whitby Avenue
Park Royal
NW10 7SF
United Kingdom

Show map and get directions

Collection Hours

Monday to Friday


Saturday & Sunday     


Bank Holidays


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